Terms

FormX Reformer Pilates Studio is operated by sole trader Futó Csenge. Studio address: 6000 Kecskemét, Torockói u. 10, Hungary.

The provider operates under the Hungarian KATA tax scheme and has individual tax-exempt status.

Full business and contact details, including the tax number, registration number, email and telephone number, are available on the Legal notice page.

FormX offers Reformer Pilates classes in a single studio with two Reformer machines. A class lasts 60 minutes and is taught in person by the service provider.

Available class types:

• Trial class — a one-off introductory session for first-time visitors.
• Duet — a class for one or two people with shared attention; you can bring a friend.
• Personal — a class for one person, with full individual attention.

Current fees for individual classes and class passes are listed on the Prices page. The amounts published there apply.

Appointments are mainly booked through the Bookcut.eu online booking system. FormX uses the Bookcut Partner service to manage availability and bookings. You can also book by telephone or email using the contact details in the Legal notice.

An online booking becomes final once you successfully reserve your chosen appointment in Bookcut and receive confirmation. The system shows availability in real time.

Payment is due in HUF. At the studio, you can pay by card, Apple Pay, Google Pay or cash; bank transfer is also available.

The amount shown in HUF is the final payable price; the euro amount is for guidance only. The provider issues an invoice in accordance with applicable requirements.

You can cancel or change an appointment through the same channels used to book: the online booking system, telephone or email.

Please check the booking system for the exact cancellation conditions, including deadlines and any fees, or discuss them with me by telephone when booking — flexibly and by mutual agreement.

If you can't make it, please let me know in advance so that another guest can have the slot. After 11 November 2026, missing a class without prior notice is chargeable: you pay the price of a trial class (4,000 Ft), or one session is deducted if you booked with a class pass.

If someone repeatedly misses classes without prior notice, the provider may require advance payment for further bookings or, where justified, decline further bookings. This is necessary because the studio hosts at most two guests at a time, so every booked but unused slot takes the opportunity away from someone else.

The Reformer machines and the studio are shared by several guests, so please arrive clean, well groomed and in clean sportswear. This is part of mutual respect and of everyone's health.

If someone arrives in an inadequate state of hygiene, the provider may decline to start the class to protect the other guests and their own health.

Class passes are valid for one year from purchase. You can use your sessions freely within that period.

After expiry, unused sessions cannot be extended or refunded. Passes are personal and non-transferable. For individual circumstances, such as a long-term illness, please contact me — we can discuss the details through the booking system or by telephone.

The provider processes personal data supplied for bookings solely to deliver the service, maintain contact and issue invoices, in accordance with applicable data protection legislation.

Bookcut.eu handles the technical booking process. Please use the contact details in the Legal notice for questions about personal data.

You can read about how personal data is handled here: Privacy notice.

Please first raise any complaint directly with the provider using the contact details in the Legal notice. We aim to resolve every concern promptly and fairly.

In a consumer dispute, you may contact a conciliation board. For the provider's registered office in Bács-Kiskun County, the competent body is the Csongrád-Csanád County Conciliation Board (6721 Szeged, Párizsi krt. 8–12, Hungary; bekelteto.testulet@cskik.hu).